The 3DO Company
Sammy Sosa High Heat Baseball(tm) 2001
May 2000
Thank you for your purchase of the Sammy Sosa High Heat Baseball 2001 game. We
recommend that you
read this file to get the most up-to-date information about installing,
running, and maximizing performance of
the Sammy Sosa High Heat Baseball 2001 game. This document contains
information you might find
useful, and we think it will help you to get as much enjoyment out of this game
as possible.
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Table of Contents
1. Installation
2a. Update v 1.25 Information
2b. Update v 1.2 Information
3. Update v 1.1 Information
4. Troubleshooting
Installation Issues
Launching the Game I
Launching the Game II
General Guidelines
Windows(R) 2000
5. Purchasing 3DO Software
6. Contacting Customer Support
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1. Installation
Please choose one of the following two options to update your copy of
the SAMMY SOSA HIGH HEAT BASEBALL 2001 game.
Using the GameUpdate(TM) Program: GameUpdate is a program that searches the
3DO website for game updates for your 3DO games. You must be connected to
the Internet for GameUpdate to function.
-Connect to the Internet.
-Go to Start | Programs | 3DO | Sammy Sosa High Heat Baseball 2001 | Support.
When the next window comes up, click on GameUpdate.
-Follow the instructions when the GameUpdate window opens.
Downloading from the Web:
-Load http://www.3do.com on your internet browser. Click on Support | PC Games
|
Patches, and locate the Sammy Sosa High Heat Baseball 2001 icon and click on
it.
-Click on the "HH2K1v1_2.exe" link below to download the patch to your
computer.
If your web browser asks you where you want to save the file, make sure to save
it to the same hard drive that High Heat is installed on.
-Double click on the "HH2K1v1_2.exe" file. The program will search for the path
to
Sammy Sosa High Heat Baseball 2001 on your hard drive. A status bar will appear
for each
of the files that will be updated.
-If the High Heat directory cannot be found, the program will ask you to find
the High Heat program. Navigate to the High Heat directory on your hard drive
and select "HH2001.exe" and click "OK". The program will then install the
update.
-Check the version number on the new "HH2001.exe" file by right-clicking on the
file, choosing Properties, clicking on the Version tab, and checking the File
Version number. The number should read "1.2"
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2a. Update v 1.25 Information
- Fixed Collision data for San Diego Ballpark.
- Fixed Collision data for Qualcomm Stadium.
- Fixed scoring issue with infield hits.
- Fixed scoring issue with errors.
- Fixed scoring issue with double plays.
2b. Update v 1.2 Information
- Fixed a situation where players weren't resting from fatigue and injuries.
- Fixed several scoring errors.
- Injuries are now scaled to season length.
- Cleaned up camera work on double plays.
- Several enhancements made to the menu system.
- Added career stats for 11 players.
- Scaled back substitution logic in manager profiles.
- Custom rosters can be used in Exhibition Games played over internet/LAN.
When selecting a
roster in Game Options, you can open a file from any saved season, however,
both users must
have the same exact season file. The joiner should place the season folder in
the ROM folder
where the Sammy Sosa High Heat Baseball 2001 files are installed on the hard
drive. (default
installation location would be "C:Sammy Sosa High Heat Baseball
2001STATSROM...")
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3. Update v 1.1 Information
The Sammy Sosa High Heat Baseball 2001 v 1.2 update automatically updates your
game files with
the changes from the v 1.1 update:
- F3 replay hotkey now functions properly.
- Fixed problems with double-switch.
- Computer teams now receive rookies after rookie draft.
- Fixed a problem related to "scoreless" playoff games.
- Fixed the game display in the Calendar for year 2002.
- Irrelevant data removed from Hall Of Fame.
- Fixed a problem in the quick-sim that could cause the program to crash.
- Fixed crash in Pause Menu in 512x384 and 640x480 resolutions.
- Stadium wall collision data fix: Pac Bell Park outfield.
- Stadium wall collision data fix: Jacobs Field left field corner.
- Fixed data problem with importing teams from custom leagues into new custom
leagues.
- Announcer no longer says "double switch" when there isn't one.
- League Scores now shows the names of the All Star teams.
- Fixed problems in replays that were causing the camera to point at random
players at the start of replays.
- Home plate umpire face texture is no longer corrupted.
- Fixed lineup screen problem that would result in a player's main position
being changed.
- Cleaned up attendance numbers in new ballparks.
- Fixed basestealing problem in one-pitch mode.
- Fixed camera problem related to game-winning home runs.
- Fixed a wall-collision detection problem in one-pitch mode.
- Fixed some stadium landmarks.
- Fixed a catcher animation.
- Updated credits.
- Game will no longer allow user to continue when configured for large fonts.
- Fixed display problem with player names.
- Fixed problem with Preferences cancel button.
- Fixed registry problem with online services.
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4. Troubleshooting
Installation Issues
Problem: The CD is in the CD-ROM drive, but the computer is not
recognizing it.
Answers: The CD may be dirty or scratched.
Solutions: Make sure that the data side of the CD (shiny side) is not
dirty or scratched. If it is dirty,
take a lint free non-abrasive cloth and wipe gently to clean it (always wipe
from the inside
of the CD to the outside edges). If the data side of the CD appears to be
scratched, return
the game to the store that you bought it from, and exchange it for a new copy.
If you are
unable to exchange the game at the store that you bought it from, please call
Customer
Support for information on our exchange policy.
Problem: The computer freezes during install, or you receive an error
message (such as "*_ins
error" or "An error has occurred during the move data process") during install.
Answers: 1. Your computer may be using an older 16-bit CD-ROM driver
2. There may not be enough space on your hard drive for temporary files to
expand and/or
you need to free up resources
3. The CD-ROM drive might be having problems with how it buffers information.
4. The Autorun or DMA settings on your CD-ROM drive could be interfering with
the game
installation.
To check and see if your computer is using an older 16-bit CD-ROM driver:
- Right-click on the 'My Computer' icon and select 'Properties'.
- Click on the 'Performance' tab.
- In the Performance status box, if the File System line says "Some drivers
are using MS-DOS
compatibility", you are using a 16-bit CD-ROM driver. If you are using 16-bit
CD-ROM drivers: Contact
the manufacturer of your CD-ROM drive or the manufacturer of your computer for
an updated 32-bit
CD-ROM driver.
To free up Resources:
- Close all unnecessary programs running in the Background.
- Press the CTRL+ALT+DEL keys at the same time to open the Close Program
window, select a
program, and press the 'End Task' button. Repeat this process until all
programs except 'Explorer' and
'Systray' are closed. Win98 users can click on the 'Start' button, then the
"run" option. At the command
line type msconfig. Click on the startup tab and you can shut off all starting
programs except systray
and explorer from there, too.
- Keep at least 100MB free on the hard drive that the game is installed to, or
twice your RAM, whichever
is larger.
- Delete all files in your C:WindowsTemp folder, then empty the Recycle Bin.
- If you have Norton Utilities empty the Norton Wastebasket as well.
- Run ScanDisk
- Defrag your hard drive
Turn off read-ahead on the CD-ROM drive:
- Right-click on the `My Computer' icon and select `Properties'.
- Click on the `Performance' tab.
- Click on the `File System' button.
- Choose the `CD-ROM' tab at the top
- Change the `Optimize access pattern for' field to `No read-ahead'
- Click on 'Apply', then 'OK' and finally click 'Close' (you will be prompted
to restart your system).
Turn off the Autorun and DMA settings on your CD-ROM drive:
- Right click on the 'My Computer' icon and choose 'Properties'.
- Click on the 'Device Manager' tab.
- Click on the '+' sign next to the CD-ROM line so that it becomes a '-' sign.
- Click on the line that appears under the CD-ROM line so that it is
highlighted, then click on the
'Properties' button.
- Click on the 'Settings' tab.
- Look for the Auto-insert Notification and DMA lines. If there is a check
mark in the boxes next to either
of these lines, click on the box to remove the check mark.
- Click on the 'Apply' button, and then click on the 'OK' button.
- When you are asked if you want to restart your system, choose 'Yes'.
NOTE: You can restore all of the CD-ROM settings back to normal after the game
has been successfully
installed.
Launching the Game I
Problem: After launching the game from the Start menu or Desktop
icon, you get a blank screen, a
black box that surrounds the mouse cursor, blurring or choppy graphics,
vertical lines on
the screen, choppy sound, or no sound.
Answer: There is probably a conflict between your video or
sound card and Microsoft's
DirectX(R).
Solution: (see below)
For Windows 95 and 98 users:
- Press the 'Start' button on the Windows 95/98-task bar and select 'Run'.
- Type "c:Program Filesdirectxsetupdxdiag.exe" then click on the 'OK'
button. This will run the DirectX
Diagnostics Tool.
- Make sure all your files are DirectX compatible. Select the 'DirectX Files'
tab make sure there are no
exclamation points next to the file names. If you find exclamation points under
this tab you will need to
reinstall DirectX by going to the 'START' Button on the Windows95 task bar
then select 'RUN' and
type your CD-ROM drive letter followed by ": DirectXdxsetup.exe" and click on
the 'Reinstall DirectX'
button. This will reinstall DirectX .
- Make sure all of your drivers are DirectX compatible. Select the 'DirectX
Drivers' tab and make sure
there are no exclamation points next to any of the file names. If you find
exclamation points under this
tab you will need to update your drivers by contacting the manufacturer of the
hardware through their
Phone Support or through their web site. 3DO has a listing of manufactures
sites available. Simply go
to: http://www.3do.com/support. When you see the text that says "Choose your
platform" click on the
PC Games link, click the Troubleshooting link on the left side from the pull
down menu and then click
the 'Go' button. You will find the driver links at the bottom of the DirectX
and Drivers page. Test your
hardware with the DirectX Diagnostics tool. Run the tests that are available on
the 'Display', 'Sound',
and 'Input' tabs. If one or more tests fail, this could be due to driver
incompatibility. Installing the
newest drivers available for your sound and video card hardware can usually
resolve this.
For Windows 98 users:
- Press the 'Start' button on the Windows 98 task bar and select 'Help'.
Select the 'Search' tab, type
`DirectX Troubleshooter' in the text box, and then press the 'List Topics'
button. Select 'DirectX
Troubleshooter' in the Topics window, click the 'Display Button', and then
follow the instructions to
troubleshoot your DirectX issue.
NOTE: One thing to keep in mind is that the Direct X Diagnostic tool may not
recognize if your current
drivers are too old for the current version of Direct X that the game uses.
All 3DO games ship with the most
current version of Direct X that is available at the time the game is produced.
If you've just bought a game
that installs a newer version of Direct X over your old version, a good rule of
thumb is to update your sound
and video drivers. If this is a version of Direct X that has just been
released by Microsoft, it is possible that
the manufacturer of your sound and video cards may not have drivers that will
support it yet. If you have an
older video card, the manufacturer may have stopped producing new drivers for
it altogether. If the
manufacturer has stopped supporting your cards drivers you will need to
purchase and install cards that will
support the new version of Direct X.
Launching the Game II
Problem: You try to start the game and the screen flashes briefly, and
you are returned to the
desktop without an error message.
Answer: There are probably miscellaneous programs running in the
background that are
interfering with the game and causing it to crash.
Solution: (see below)
For Windows 95 users:
- Press the CTRL+ALT+DEL keys at the same time to open the Close Program
window.
- Click on a program so that it is highlighted, then click on the 'End Task'
button.
- Repeat this process until only 'Explorer' and 'Systray' are left in the Close
Program list, then try running
the game.
For Windows 98 users:
- Click on the Windows 'Start' button, then choose 'Run'.
- In the Run line type in: "msconfig", then push the 'Enter' key. (This will
bring up the System
Configuration Utility.)
- Select the 'Startup' tab, and turn all of the check boxes off, except for the
one next to 'Systray'.
- Press 'OK'. When you are prompted to restart your system, click 'Yes'.
- Once your machine has restarted try running the program again.
General Guidelines
If you are experiencing video trouble, difficulties launching the game, or
getting kicked-back to the desktop,
you may need to make some changes to the Display Settings. All of our newer
games are designed to run
in 16 bit high color. If you are running your desktop at any other color
resolution, there is a possibility that
the color pallet will not automatically adjust to 16 bit high color. You will
need to do this from the desktop.
To adjust the Color Display Settings, please do the following:
For Windows `95:
- Click on 'Start' in the Start Menu, next on 'Settings', then on 'Control
Panel'. When the Control panel
window comes up, double-click on the 'Display' Icon and click on the 'Settings'
tab.
To adjust the Color Palette:
- Click on the down arrow at the end of the "Colors" field, select the
appropriate setting (in most cases
16 bit high color) then click on 'Apply' (located at the lower right area of
window). A message may
appear: "Windows has adjusted your color display. Do you want to keep this
setting?"... select 'YES',
then the 'OK' button (Located at the lower left area of window).
For Windows `98:
- The above steps are correct except 'Color Palette' is called 'Colors'.
Most of our newer games are designed to run at a resolution of 800 x 600. If
your monitor is not capable of
switching to this resolution, the game will fail to launch. To check to see
what resolution your monitor is set
to:
For Windows '95/'98:
- Right-click on an empty area on your desktop and choose 'Properties' from the
menu that appears.
- When your Display Properties comes up, go to the 'Settings' tab. Make sure
the Desktop Area (Win
95) / Screen Area (Win 98) is set to 800x600 or higher.
- If the slider is grayed out and cannot be changed, your monitor may not be
capable of running at this
resolution. There can be two reasons for this. First, your monitor may be setup
incorrectly under
Windows. If Windows says that your monitor is a "Standard VGA 640x480" or
"Unknown Monitor", you
should go to your monitor manufacturer's website and download the latest driver
for your monitor and
install it. If you have your monitor configured correctly and it still can't
run at 800x600 mode, then your
monitor may not be capable of running at that high of a resolution. You may
want to consult the
monitor's documentation or contact it's manufacturer to confirm this. If your
monitor cannot switch to
800x600 resolution and the game requires this particular resolution you will
not be able to run the
game on it.
For the Desktop Area adjustment:
- Click to the left or right of the slider bar to the recommended Desktop
Settings then click on 'Apply'
(Located at the lower right area of window). You will receive a message:
Windows has now resized
your Desktop Area, keep these settings?, select 'YES', then on the 'OK'
(Located at the lower left area
of the window).
Video and Sound card manufacturers regularly update their software drivers to
enhance performance and
stability, and to improve compatibility with DirectX. You can find links to
many of these manufacturers' sites
by going to the DirectX section of our support web site, which is located at
http://www.3do.com/support.
When you see the text that says "Choose your platform" click on PC Games link
below it, click the
Troubleshooting link on the left side of the next screen, click on the Basic
Troubleshooting link, select
DirectX and Drivers from the pull down menu, and then click the Go button. You
will find the driver links at
the bottom of the DirectX and Drivers page.
- You may obtain a list of Microsoft-certified video and audio drivers for your
hardware by going to
http://www.microsoft.com/hwtest/hcl/. Drivers listed here are confirmed to be
compatibility with
Windows 95, Windows 98 and Windows NT4.0.
- Microsoft updates DirectX and its components regularly and posts them for
download off of their web
site at http://www.microsoft.com/DirectX.